Report an Issue

Overview

Now you can immediately report non-emergency problems to the City of Whitehouse from your smartphone, tablet, or computer, thanks to our new partnership with SeeClickFix.

Use our website or app to report issues such as:

  • missed trash collection
  • park issues
  • pothole
  • traffic sign issues

You also have the option to upload a photo with each service request as a visual reference to help communicate the need to staff. Customer service requests are routed directly to the attention of the appropriate city staff for responsible handling.

Reporting a problem through the website

The widget below allows you to make service requests, as well as discover existing problems that have been reported, from your desktop computer or mobile device. To report an issue:

  • Drag the map marker to the location of your issue, or type in the address directly.
  • Click Next.
  • Choose a service request Category from the drop-down menu that matches your issue.
  • Enter a Title (required), additional Description (optional), and attach an Image (optional).
  • Click Submit.